Terms of Service
Go is a digital platform providing insurance as a service for our insurance provider partners. We provide health insurance for individual, families (coming soon), personal accident policy (coming soon), travel insurance (coming soon), home insurance (coming soon)
These Terms of Service (“Terms”) govern your use of Platform provided by [Go Non Life Health Insurance Broker Ltd] (“we”, “us”, “our”, or “Company”), including without limitation our website, mobile or web applications, or other digital products that link to or reference these Terms (collectively, the “Platform”). These Terms constitute a binding legal agreement between you or the entity you represent (“you”) and Company. In these Terms, “you” and “your” refer to you, a user of the Platform. A “user” is you or anyone who accesses, browses, or in any way uses the Site.
These Terms refer to our privacy policy (“Privacy Policy”), hereby incorporated by reference, which also applies to your use of the Platform and which sets out the terms on which we process any personal data we collect from you, or that you provide to us.
Please read these Terms carefully, as they may have changed. Though your access and use of the Platform is governed by the Terms effective at the time, please note that we may revise and update these Terms from time to time in our discretion. If we make material changes to these Terms, we will notify you by email or by posting a notice on our website prior to the effective date of the changes. These Terms are to ensure that you will use the Platform only in the ways in which we intend for it to be used.
By accessing or using the Platform:
  • You acknowledge that you’ve read, understood, and accept these Terms and any additional documents or policies referred to in or incorporated into these Terms, whether you are participating as a guest or as a registered user;
  • If these Terms have materially changed since you last access or used the Platform, you acknowledge and agree that your continued access or use of the Platform constitutes your acceptance of the changed Terms. If you don’t agree with any of the changed Terms you can always, subject to the terms and conditions as described herein, terminate the Platform;
  • You represent and warrant that you are at least eighteen (18) years of age and have the right, authority, and capacity to enter into these Terms, either on behalf of yourself or the entity that you represent; and
  • You consent to receive communications from us electronically, and you agree that such electronic communications, notices, and postings satisfy any legal requirements that such communications be in writing.
  • Accessing the Site
    We grant you permission to access and use the Platform subject to the restrictions set out in these Terms. It is a condition of your use of the Platform that the information you provide is correct, current, and complete. You are responsible for making all arrangements necessary for you to have access to the Platform. We may close your account, suspend your ability to use certain portions of the Platform, and/or ban you altogether from the Platform for any or no reason, and without notice or liability of any kind.
    Account Registration and Account Security
    Some or all of the Platform and certain features or functionalities may require you to register an account with us or may require you to create one or more account to Third Party in order to use our Platform. In that case, we may ask you to provide certain registration details or other information about yourself or such Third Party. All such information is subject to our Privacy Policy.
    Once you have an account or created an account for any Third Party, you are responsible for all activities that occur in connection with your account or such account. You will treat as confidential your account access credentials (i.e. username and/or password) and will not to disclose it to any third-party and it is your responsibility to make sure that the users of the accounts you’ve created follow the same guideline. You agree to immediately notify us if you have any reason to believe that your account (or any account you’ve created) credentials have been compromised or if there is any unauthorized use of such account, username or password, or any other breach of security. We ask that you use particular caution when accessing your profile from a public or shared computer, or when using your account in a public space, such as a park or cafe or public library, so that others are not able to view or record your access credentials or other personal information.
    By creating an account, you agree that you may receive communications from us, such as newsletters, special offers, and account reminders and updates. You also understand that you can remove yourself from these communications by clicking the "Unsubscribe" link in the footer of the actual email.
    You may not impersonate someone else to create an account, create or use an account for anyone other than yourself, permit anyone else to use your account, or provide personal information for purposes of account registration other than your own. In order to ensure we can protect and properly administer the Platform and/or our community of users, we have the right to disable or close any user account at any time and for any reason or for no reason.
    Prohibited Uses
    You may use the Platform only for lawful purposes and in accordance with these Terms. We are under no obligation to enforce the Terms on your behalf against another user. We encourage you to let us know if you believe another user has violated the Terms or otherwise engaged in prohibited or illegal conduct.
    You agree not to, and will not assist, encourage, or enable others to use the Platform:
  • To access or copy in bulk, retrieve, harvest, or index any portion of the Platform (“Scrape”) or use, support, or develop any robot, spider, scripts, or other automatic device, process, or means (such as crawlers, browser plug-ins and add-ons, or other technology) to Scrape the Platform for any purpose. IF YOU SCRAPE THE PLATFORM OR ANY PORTION THEREOF, WE MAY SEEK LEGAL ACTION AGAINST YOU, INCLUDING SENDING NOTICE LETTERS TO YOU AND YOUR CUSTOMERS OR END USERS THAT YOU ARE UNLAWFULLY DISTRIBUTING DATA OBTAINED FROM THE PLATFORM IN VIOLATION OF THESE TERMS.
  • To violate any applicable national, regional, federal, state, local, or international law or regulation.
  • To create, send, knowingly receive, display, transmit, upload, download, use, or reuse any material which:
  • Contain any material which is defamatory, obscene, indecent, abusive, offensive, harassing, violent, hateful, inflammatory, or otherwise objectionable;
  • Infringe any patent, trademark, trade secret, copyright, or other intellectual property rights of any other person;
  • Violate or assists in the violation of legal rights (including the rights of publicity and privacy) of others or contain any material that could give rise to any civil or criminal liability under applicable laws or regulations, or that otherwise may be in conflict with these Terms and/or our Privacy Policy; or
  • Be likely to deceive or confuse any person.
  • To violate these Terms or any other rules or policies posted by us
  • To reverse engineer any portion of the Platform.
  • To modify, adapt, appropriate, reproduce, distribute, translate, create derivative works or adaptations of, publicly display, sell, trade, or in any way exploit Company IP, except as expressly authorized by Company.
  • To remove or modify any copyright, trademark, or other proprietary rights notice that appears on any portion of the Platform or on any materials printed or copied from the Platform.
  • To record, process, harvest, collect, or mine information about other users.
  • To use the Platform to transmit any computer viruses, worms, defects, Trojan horses, or other items of a destructive nature (collectively, “Viruses”).
  • To use the Platform to violate the security of any computer network, crack passwords or security encryption codes.
  • To remove, circumvent, disable, damage, or otherwise interfere with any security-related features or other restrictions of the Platform.
  • To attempt to gain unauthorized access to, interfere with, damage, or disrupt any parts of the Platform, the server on which the Platform is stored, or any server, computer, or database connected to the Platform.
  • To attack the Platform via a denial-of-service attack or a distributed denial-of-service attack.
  • To otherwise attempt to interfere with the proper working of the Platform.
  • The restrictions above only apply to the extent permissible under applicable law. Nevertheless, you agree not to act contrary to them (even if permissible under applicable law) without providing thirty (30) days’ prior written notice to us at [contact@goinsur.net], together with any information that we may reasonably require to give us an opportunity to provide alternative remedies or otherwise accommodate you at our sole discretion.
    IP Ownership
    All Content, is owned by, collected by, or licensed to Company and is protected by applicable laws. You understand that when using the Platform, you will be exposed to text, images, photos, audio, video, location data, and all other forms of data or communication (“Content”) from a variety of sources, and that Company is not responsible for the accuracy, usefulness, safety, or intellectual property rights of or relating to such Content. The original creators (and assignees and licensors, as applicable) of Third Party Service Content will retain all proprietary rights associated with such Third Party Service Content. “Third Party Service Content” means Content on the Platform that is not Company IP. Company is the owner of and will retain ownership of all proprietary rights of every kind and nature however denominated throughout the world, registered or unregistered, associated with all of our trademarks, logos, branding, and any other Content on the Platform that we own or have created in connection with the Platform (collectively, “Company IP”). For avoidance of doubt, we do not grant you any express or implied rights, and all rights in and to use, exploit or benefits from the Company IP.
    We are not responsible or liable to you or any third-party for the content or accuracy of Third Party Service Content. We do not endorse any Third Party Service Content made available through the Platform or any opinion, recommendation, or advice expressed therein, and we expressly disclaim any and all liability in connection with such Content.
    Purchasing of Product
    You may place orders of an insurance and/or other digital products (“Product”) through the Platform. If you purchase Product, you represent and warrant that all information you provide in connection with your purchase of Product is true and accurate. Company is not responsible for neither fulfilling nor verifying any information related to or required for the purchasing of Product for which you agree not to provide any information that is deceptive or incomplete. You shall select the applicable payment method and pay the fees set forth on the confirmation page for your purchase of Product.
    We are not responsible or liable to you or any third-party for the content or accuracy of Third Party Service Content. We do not endorse any Third Party Service Content made available through the Platform or any opinion, recommendation, or advice expressed therein, and we expressly disclaim any and all liability in connection with such Content.
  • Fees. The use of the Platform is free of charge, unless otherwise specified. However, the Company is entitled to receive fee or agent fee from our partners for your purchase of the Product via Platform.
  • Payment. full payment of the Product purchased via Platform must be received by Company fifteen (15) days after the mailing date of the invoice, or the purchase of the Product shall deem canceled by you.
  • Opt-Out. Your access to the Platform shall be continue unless terminated by you or in accordance with this Term. If you opt out of the Platform, your access to the Platform may be terminated at the time you opt out. You must maintain accurate and up-to-date of your information including payment information. We assume no responsibility or liability if your access to the Platform or Product fails to renew or otherwise expires because of outdated or incorrect payment information or any other reason which is not our fault.
  • Cancellation. You may cancel the Platform or the Product by notify us 14 days in advance by going to your account profile page and following the instructions there for cancelling your subscription. If you cancel the Platform or the Product, we may suspend your access to the Platform or delete your account without any prior notice.
  • Changes. We reserve the right to modify, offer additional, or cease offering the Platform or Product at any time in our sole discretion, including but not limited to changes in Fees, modifying the availability of, and eligibility requirements for, certain Platform or Product, or modifying the features and functionality of certain Platform or Product. Any changes to the Fees may be effective upon your next billing cycle. In the event we do migrate you to different Platform, or modify the Fee, you may opt out of these changes by disabling auto-renewal of the Platform or Product or cancelling the Platform or Product by following the instructions on your account profile page.
  • Refund. You agree that the Company is in no obligation to refund the Fee or any premium paid unless stated otherwise.
  • License Grant. Subject to your compliance with these Terms, Company hereby grants you access to the features of the Platform. By using and access the Platform you’re hereby agree to comply with any and all requirements and restrictions imposed on Platform by Company, its present and/or future data licensors, and its suppliers and other related entities.
  • Links to other Sites
    If there are other websites and resources linked to on the Platform, these links are provided only for the convenience of our users. We have no control over the contents of those websites or resources, and therefore cannot accept responsibility for them or for any loss or damage that may arise from your use of them. If you decide to access any of the third-party websites linked to the Platform, you do so entirely at your own risk and subject to the Terms and conditions of use for such websites.
    No Guarantee of Service
    Although we hope to make the Platform available at all times in the future, there may be times when we need to disable the Site or the Platform either temporarily or permanently. The Platform may be modified, updated, interrupted, suspended, or discontinued at any time without notice or liability. Keep this in mind as Company will not be liable if all or any part of the Platform is unavailable at any time, for any period of time. Also, from time to time, we may restrict access to some parts of the Platform, or the entire Platform, to users, including registered users. We cannot and do not make any representations or warranties with respect to the devices you use to access or use the Platform, including with respect to device compatibility.
    Disclaimer of Warranties
    TO THE MAXIMUM EXTENT PERMITTED BY LAW, COMPANY HEREBY DISCLAIMS ALL WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, STATUTORY OR OTHERWISE, INCLUDING, BUT NOT LIMITED TO, ANY WARRANTIES OF MERCHANTABILITY, NON-INFRINGEMENT, AND FITNESS FOR PARTICULAR PURPOSE. THE PLATFORM ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS. YOU FURTHER WAIVE AND HOLD HARMLESS COMPANY FROM ANY CLAIMS RESULTING FROM ANY ACTION TAKEN BY COMPANY DURING OR AS A RESULT OF ITS INVESTIGATIONS AND FROM ANY ACTIONS TAKEN AS A CONSEQUENCE OF INVESTIGATIONS BY EITHER COMPANY OR LAW ENFORCEMENT AUTHORITIES.
    Limit of Liability
    TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL COMPANY BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES ARISING OUT OF OR IN CONNECTION WITH THE PLATFORM, WHETHER OR NOT COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES OR FROM ANY COMMUNICATIONS, INTERACTIONS OR MEETINGS WITH OTHER USERS OF THE SITE OR PLATFORM, ON ANY THEORY OF LIABILITY (INCLUDING CONTRACT, TORT INCLUDING NEGLIGENCE, OR HOWSOEVER OTHERWISE) ARISING OUT OF, IN CONNECTION WITH, OR RESULTING FROM THE PLATFORM.
    Indemnification
    You shall indemnify and hold harmless Company, its affiliates and licensors and their respective officers, directors, employees, contractors, agents, licensors and suppliers from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses or fees (including reasonable attorneys’ fees) resulting from your or your end users’ violation of these Terms or your or your end users’ use of the Platform.
    Governing Law
    This Agreement shall be governed by the laws of Thailand, without respect to its conflict of laws principles. You agree to submit to the personal jurisdiction of the federal and state courts located in Bangkok, Thailand.
    Arbitration
    For any dispute with Company, you agree to first contact us at contact@goinsur.net and attempt to resolve the dispute with us informally. In the unlikely event that Company has not been able to resolve a dispute it has with you after sixty (60) days, we each agree to resolve any claim, dispute, or controversy (excluding any claims for injunctive or other equitable relief as provided below) arising out of or in connection with or relating to this Terms, or the breach or alleged breach thereof (collectively, “Claims”). The arbitration will be conducted in Bangkok, Thailand, unless you and Company agree otherwise. If you are using the Platform for commercial purposes, each party will be responsible for paying any arbitration filing, administrative and arbitrator fees in accordance with arbitration’s rules, and the award rendered by the arbitrator shall include costs of arbitration, reasonable attorneys’ fees and reasonable costs for expert and other witnesses. Any judgment on the award rendered by the arbitrator may be entered in any court of competent jurisdiction. Nothing in this Section shall be deemed as preventing Company from seeking injunctive or other equitable relief from the courts as necessary to prevent the actual or threatened infringement, misappropriation, or violation of our data security, intellectual property rights or other proprietary rights.
    General Terms
    These Terms constitute the sole and entire agreement between you and Company with respect to the Platform and supersede all prior and contemporaneous understandings, agreements, representations and warranties, both written and oral, with respect to the Platform.
    No waiver of these Terms by Company shall be deemed a further or continuing waiver of such term or condition or any other term or condition, and any failure of Company to assert a right or provision under these Terms shall not constitute a waiver of such right or provision.
    If any provision of these Terms is held by a court of competent jurisdiction to be invalid, illegal, or unenforceable for any reason, such provision shall be modified to reflect the parties’ intention or eliminated to the minimum extent such that the remaining provisions of the Terms will continue in full force and effect.
    The Terms, and any rights or obligations hereunder, are not assignable, transferable, or sublicensable by you except with Company’s prior written consent, but may be assigned or transferred by us without restriction. Any attempted assignment by you shall violate these Terms and be void. The section titles in the Terms are for convenience only and have no legal or contractual effect.
    Contact
    All feedback, comments, requests for technical support, and other communications relating to the Platform should be directed to: contact@goinsur.net By sending us any ideas, suggestions, documents or proposals (“Feedback”), you agree that (i) your Feedback does not contain the confidential or proprietary information of third-parties, (ii) we are under no obligation of confidentiality, express or implied, with respect to the Feedback, (iii) we may have something similar to the Feedback already under consideration or in development that is owned by us, and (iv) you grant us an irrevocable, non-exclusive, royalty-free, perpetual, worldwide license to use, modify, prepare derivative works, publish, distribute and sublicense the Feedback, and you irrevocably waive, and cause to be waived, against Company and its users any claims and assertions of any moral rights contained in such Feedback.
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